Symptoms
When trying to start a ProcessServer it will fail with error:
"JCS-102142: Field "Value" on object "RemoteHostNameWhitelist" parameter for Process Server X has a maximum length of 1,000, current length is 1,032, and current value is X."
Cause
When an Platform in Agent initiated mode (usually SaaS customer) register to the ProcessServer it will add is IP address to the RemoteHostNameWhitelist.
On system where the IP addresses changes often, the list of added Ip addresses added to RemoteHostNameWhitelist will becomes too long
Steps to reproduce:
- Install Platform Agent in agent initiated mode
- See that ProcessServer is created and has RemoteHostNameWhitelist parameter with one IP address has value
- Change the IP address of the system
- restart the platform agent
- See that RemoteHostNameWhitelist has the new IP address added to the value
- Repeat step 3 and 4 until reaching the limit
Workaround
1. Stop the ProcessServer
2. Empty the parameter RemoteHostNameWhitelist
3. Start the ProcessServer
Affected version
RunMyJobs 9.0.21.0 and onward
Resolution
Since version 9.2.0.0:
Set JCS_DYNAMIC_IP=true
as environment for the platform Agent which IP changes regularly
See documentation Platform Agent Environments to define environment variable.
Reference
RCORE-39538
RCORE-44953
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